Shipping policy
🚚 Shipping Policy
1. Shipping Coverage
We deliver orders all over Pakistan, including major cities and remote areas via trusted courier services.
2. Order Processing Time
- Orders are processed within 24–48 hours after confirmation
- Orders placed on weekends or holidays are processed on the next working day
- You will receive a confirmation message once your order is dispatched
3. Delivery Time
Estimated delivery time:
- Major cities: 2–4 working days
- Other cities & rural areas: 3–7 working days
Delivery time may vary due to courier delays, weather, or public holidays.
4. Shipping Charges
- Standard shipping charges: Rs. 150 – Rs. 300 (depending on product weight & location)
- Free shipping may be offered on selected products or promotions
5. Cash on Delivery (COD)
- COD is available across Pakistan
- Customers must provide accurate contact number and address
- Fake or refused COD orders may lead to blocked future orders
6. Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or WhatsApp to track your parcel.
7. Delayed or Lost Orders
- We are not responsible for courier delays, but we will assist in tracking your order
- If your order is significantly delayed, please contact our support team
8. Incorrect Address
- Please ensure your shipping address is correct
- We are not responsible for delays or losses due to incorrect addresses
9. Contact Us
For shipping-related queries:
noor.khaalis.official@gmail.com